Messaging in Site App Pro

The messaging feature allows you to share important information and tasks with your Users/Team

The messaging function is integrated across both the Mobile/Tablet and the Administration console. You can create either a 'Message' or an 'Action'. 

The  'Message' feature is a way of communicating or sharing news, for example: 

  • Contacting Team Members
  • Sending out Team Messages 
  • Sending reminders of new procedures or updates for the site 
  • Distributing a new ad-hoc Form for completion. You might create a new induction checklist form and then send a link to that Form in a message asking everyone to complete the form. In the mobile application, staff can click a link in the message to open the Form and complete it (this can be repeated by each staff member). 

Creating a Message from your Administration Console

  1. Log into your Administration Console
  2. Click the 'Message' Icon in the top right corner 
  3. Click on the drop-down 'Create a New Message / Action'
  4. Fill in the message text that you want to send. You also have the option to attach an Ad-hoc Form, Resource or URL
  5. Choose the recipients you'd like to send it to 
  6. SEND

Note: A user will receive the message as a push notification on their Mobile device. They won't receive the notification if they haven't logged into their account, are logged into a different account or have turned off the notifications for Site App Pro in their mobile device settings. 

Sending a Message from the Mobile/Tablet

  1. Login to Site App Pro on your Mobile/Tablet 
  2. Click the Message Icon in the top right corner 
  3. Or alternatively, you can find messages in the Menu
  4. Here you can see all the messages that you have sent or received. 
  5. Add a new message 
  6. From a Mobile/Tablet you can only send a 'Message' and it is sent to everyone. Messages sent from the Mobile/ Tablet can't have attachments. 

Note: Actions and Messages are shown for two weeks - older messages are not displayed.

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