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What is the cancellation policy for Site App Pro subscriptions, and how does it affect billing and access?

Cancellation Policy for Site App Pro Subscriptions

Overview of the Cancellation Policy

Site App Pro requires a 30-day notice period for subscription cancellations. This policy ensures that all necessary administrative processes can be completed smoothly.

Steps Required for Cancellation

To successfully cancel your subscription:

  1. Submit a cancellation request at least 30 days before your desired end date.

  2. Ensure that all outstanding invoices on your account are fully paid. The cancellation process cannot be finalized until all dues are settled.

Billing and Access During the Cancellation Period

Once you initiate the cancellation process:

  • A final invoice will be generated for the current billing cycle.

  • You will retain full access to all subscription features until the end of this billing cycle. This allows you to continue using the service without interruption during the notice period.

Final Account Closure

To ensure your account is successfully closed, make sure to pay the final invoice. Failure to settle this invoice may delay or prevent the completion of the cancellation process. By following these steps and adhering to the 30-day notice requirement, you can ensure a smooth transition when canceling your Site App Pro subscription.

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