Release Notes | Oct'25

In this Release:


Visitor Register Enhancements


We've added some powerful new features to make the Visitor Register even more useful:

Signature Capture

  • New signature question type lets you capture visitor signatures right in the flow

Resource Requirements

  • Visitors can now be prompted to view specified resources before continuing their check-in
  • Works with all resource types: URLs, videos, images, and PDFs

QR Code Quick Access

  • Sites with Visitor Register enabled now show a QR Code option right in the mobile app's site details
  • Makes it easy to share the visitor flow - Scan with any phone to get started!

Message Multiple Recipients

Mobile app users can now select multiple recipients when sending messages, just like on the web.

No more sending the same message one person at a time.


Form Template

Starting a form on mobile is now more flexible:


  • You can now choose to start from a blank copy or use a previously completed form as your starting point
  • Viewing a saved form? You can now use it as a template to start a new form

Equipment Category Locking


Centralised Category Control

  • Lock equipment categories at the group level for Corporate or Franchise (Centralised) groups
  • Locking a category prevents organisations from overriding available fields or changing Limits and Warnings for equipment in that category

Other Improvements & Bug Fixes


  • Fixed issue with limits and warnings inherited from group-level equipment categories not updating correctly
  • Fixed the issue that prevented searching for equipment by name when using Advanced Search in Completed Forms
  • Fixed the issue where equipment selected in a completed form would not display if the equipment was later deleted
  • Fixed the issue preventing users from editing Entry Point names in the Visitor Register flow
  • Updated Privacy Policy copy to clarify that visitors are agreeing to SAP's/SFP's privacy policy, not the organisation's policy
  • Fixed the issue that prevented searching tasks by assignee name on mobile
  • Added "notes" column to tasks table when viewing from within a completed form popup
  • Added an error pop-up when users try to access a form that's been deleted from a task
  • Improved workflow to automatically find the newest version of a form when starting from a Task, even if the form was updated after the task was created
  • Improved GPS/location checks when filling out forms - now much faster and won't cause delays when saving final forms
  • Updated copy in the user bulk upload flow to clarify the supported date format

Still need help? Contact Us Contact Us