Your profile in Site App Pro is where you can view and update your personal information, such as your name and contact details.
Opening your profile
You can get to your profile in two ways:
Your profile opens in read-only mode by default — nothing is editable until you choose to make a change. This means you can safely review your details without the risk of accidentally changing something.
Editing your details
On your profile page, tap Edit Profile
Select either
Personal Details (name/phone number etc)
Organisation Details (to view/edit your listed job role, user group and start date)
Make your changes
Tap Save to apply them
Once saved, your details return to read-only and you'll see a confirmation that the update was successful.
Didn't mean to make changes? Tap Cancel at any point to exit edit mode without saving. Your details will stay as they were.
If something goes wrong when saving
If a field has an error — for example, a required field left blank or an invalid format — the app will highlight it so you know what to fix. Your input is kept visible so you don't have to start again.
If the save fails for another reason, you'll stay in edit mode with a message letting you know the update didn't go through. Try again, and if the issue continues contact your administrator.
What can't be changed here
Some settings are managed in separate sections of your profile:
Account and login details — see Account details & sign-in settings
Notification preferences — see Notification & communication preferences




