If your team has checked into site at the incorrect time, you can manually edit the check-in or check-out time. By default, this is set so that only Admins and Managers can edit check-in check-out times.
Editing check-in or check-out times
These are the steps you can take to edit your team's check-in or check-out times.
Log into the Site App Pro mobile app (or web-app using mobile.siteapppro.com)
Select the site your worker has checked into
Click the menu icon in the top left-hand corner
Go to Saved Forms
Click the three dots in the top right-hand corner
De-select "Only my forms"
Click on the check-in check-out entry in the list
Tap Check In Time
Tap and edit the time
Tap the tick icon to save your entry
Tap Save Final to change the time
The above steps apply to Check-Out times as well.
This only applies to Admins and Managers access level.
If you'd like your team to be able to edit their own check-in or check-out times, enable this in My Business > Settings > Check In. Select "Allow workers to edit their check in forms in the app".
When enabled, a worker can only edit their own check-in check-out times, not anybody else's. However, a manager or admin can edit other's check-in check-out times as needed.