For: Admins
Note: Training Management is part of the Training Management Module. It's included in some plans and available as an add-on on others. To activate it, contact your Customer Success Manager or [email protected].
Your Work Ready Score is a quick way to see how close a person, role, or group is to being fully compliant with everything they actually need to do.
What counts towards the score
Work Ready Score is the percentage of a person's (or group's) non-Optional assigned Requirements that are completed.
Required and Critical assignments both count the same way towards the score — Critical doesn't carry any extra weighting. It only affects how urgently something is flagged to the person, not the maths behind their score.
Optional assignments are excluded entirely from the calculation — not just excluded from counting as overdue, excluded from the score altogether. Someone can leave every Optional item undone and still show 100%.
Where you'll see it
Work Ready Score appears throughout Training, wherever it's useful to see compliance at a glance:
The Matrix and Register
People profiles
Job Roles and User Groups
Suppliers
A person's own Training Record
The header block of the Excel export from the Register
Your organisation (or group) also has its own overall Work Ready Score, which acts as a useful benchmark — if your organisation sits at 90% but a particular person is at 50%, that's a clear signal to follow up with them specifically.
Work Ready Score vs. Compliance Score
These are related but different things. Work Ready Score is the person- or group-level completion percentage described above. Compliance Score is a separate, dual-ring indicator shown on the Matrix — a Job Role score and an overall company score — and is a broader, company-wide view rather than a single person or group's own number.