Using Yes/No + Reason or No/Yes + Reason Answers

Need to know why someone has answered "Yes" or "No" to a critical question on your form? You can use the Yes/No + Reason or No/Yes + Reason answer types to make sure you get the full story.

These answer types force a user to provide a written explanation for their answer.



How to Set It Up


You can add this Answer type to an existing form or a new custom form. To do this:

  1. Log in to the Admin Console (Computer Log in).
  2. Go to Forms.
  3. Either click the orange + Add button to create a new form or the edit button (pencil icon) to alter an existing form.
  4. Click the + Add Question button to add a new question.

  5. Add your Question Text.
  6. Select either the Yes/No + Reason or No/Yes + Reason answer type from the dropdown menu.

  7. Click SAVE.


Examples


Yes/No + Reason

This type forces a user to add a reason if they answer NO.

  • Question: "Did you induct the new people onto the Site?"
    • If answered No, they must explain why.
  • Question: "Have job plans been reviewed?"
    • If answered No, they must explain why.

No/Yes + Reason

This type forces a user to add a reason if they answer YES.

  • Question: "Were there any new Hazards today?"
    • If answered Yes, they must add the details of the hazards.
  • Question: "Are there any Health & Safety Issues we need to be aware of?"
    • If answered Yes, they must write what the issues are.


How This Looks in Your Reports


This answer type automatically acts as a Blue Note / Action Alert. When a form is completed using this question, the reason provided will show up in several places:

  • Activity Stream: The form will appear in the dashboard's Activity Stream, and the reason will be listed as a Blue Note. You can hover over it to read the details.

  • Completed Form: The reason will be clearly displayed as a Blue Note within the completed form report.

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